Terms and Conditions

At MJ Skincare & Beauty Amsterdam, we strive to provide the best possible care and relaxation for every client. To make your visit run smoothly and pleasantly, we maintain a few clear guidelines regarding bookings, cancellations, and payments — so you always know exactly where you stand.

Do you have questions about booking via Fresha, our cancellation policy, or what happens if you're running late? Below you'll find our key policies at a glance, so together we can ensure a seamless treatment experience.

1. Cancellations & Rescheduling

  • Appointments can be cancelled or rescheduled free of charge up to 24 hours in advance.
  • Cancellations or changes made less than 24 hours in advance, as well as no-shows, will be charged the full cost of the booked treatment(s).

2. Running Late

  • If you arrive more than 10 minutes late, we may need to shorten or cancel your treatment. In this case, the full cost of the booked treatment(s) will still apply.

3. Payment

  • Any remaining balance is due immediately after your treatment, payable by cash or card.

4. Gift Cards & Promotions

  • Gift cards are personal, non-transferable, non-refundable for cash, and valid until the stated expiry date.
  • Promotions and special offers are valid for a limited time and cannot be combined unless stated otherwise.

5. Health & Hygiene

  • We may need to decline treatment in the case of illness, fever, or contagious skin conditions.
  • Please arrive to your appointment clean and in good hygienic condition.

6. Insurance and Membership

  • MJ Skincare & Beauty is affiliated with ANBOS, the Dutch trade association for certified beauty specialists, confirming that I hold a recognized professional diploma in Skincare (Schoonheidsverzorging).
  • As an ANBOS member, I follow the ANBOS Code of Practice, covering hygiene, working conditions, and environmental standards, so you're always treated in a safe, responsible setting.
  • I regularly complete additional training and specializations (including acne treatments) to stay up to date with the latest techniques and developments in the field.
  • Many health insurers require ANBOS registration as a condition for reimbursement. Depending on your policy, this means treatments at my salon may be eligible for reimbursement through your supplementary health insurance, check with your insurer for details.
  • Should you ever have a complaint, I'm committed to handling it properly. As an ANBOS member, I'm affiliated with an independent complaints officer and the Geschillencommissie Uiterlijke Verzorging (Disputes Committee for Personal Care), so you're assured of a fair resolution process.

7. Liability

  • MJ Skincare & Beauty cannot be held liable for any damage or injury resulting from undisclosed medical conditions or allergies, or from not following aftercare advice.

Ready for your moment?

Get to know MJ Skincare & Beauty Amsterdam and book your appointment easily via Fresha. We look forward to welcoming you.